Identium’s NFC Digital Passport gives each unit you make its own tap-to-verify identity: a customer touches their phone to the product and sees authenticity, provenance, warranty and service history — while you see every scan. Counterfeits can copy your looks; they cannot copy a bound NFC passport.
A QR code prints; an NFC passport binds. The platform runs the whole lifecycle from minting at production to service requests years after the sale.
Each unit carries an NFC tag bound to its own passport. A tap on any modern smartphone opens the public page — verified identity, no app, no QR squinting.
Manufacture, dispatch, sale, service — events are logged against the exact unit, and you choose which are public and which stay internal.
Customers raise a request straight from the passport page; your team handles it against the unit’s full history, with comments and status tracking.
Every tap is logged — see where, when and how often your products are verified, and spot grey-market movement patterns.
Create products, import units in bulk via CSV, mint passports and bind tags in a one-tap NFC manager workflow built for production lines.
Passports transfer on resale, keeping the chain of custody intact — the second owner sees the same verified history.
Four steps from factory to customer’s phone — and every tap comes back to you as data.
Brand, model, specifications and imagery become the product master in the platform.
Each serial number gets a passport; the NFC tag is bound in one tap from the NFC manager.
The public page shows authenticity, provenance and warranty — and takes service requests.
Scan logs and analytics show verification activity across markets and channels.
A unique digital identity for each physical product unit, bound to an NFC tag on the item. Tapping the tag with any modern smartphone opens that unit's public passport page — authenticity confirmation, brand and model, provenance, warranty status and care or recycling information — with no app installation required.
In the Identium platform you create the product master (brand, model, specifications, images), then mint a passport for each unit with its serial number. The NFC tag is bound to the passport from the NFC manager — one tap workflow — and from then on the tag resolves to that unit's page.
A public passport page for that exact unit: product details and imagery, verified-authentic status, the lifecycle events the brand chooses to publish (manufacture, sale, services), and a button to raise a service or warranty request directly against that unit.
Yes. A customer can raise a service request from the public page without logging in; your team sees it against the exact unit with its full history, can comment, update status and log the service as a lifecycle event on the passport.
It is aligned with the same idea — a data carrier on the product resolving to a per-item record. EN 18220 lists NFC among the approved DPP data carriers. For exporters preparing for ESPR timelines, an NFC passport programme is a practical way to build the per-unit data habit now; see our DPP guide for the regulatory detail.
Anywhere authenticity, provenance or after-sales history matters per unit: jewellery and luxury goods, electronics and appliances, industrial equipment, apparel and exports. The same platform also records scan activity, so brands see where and how often products are verified.
Pilot with one product line — mint passports, bind NFC tags, and put tap-to-verify in customers’ hands in days.